Terms And Conditions

Last updated January 30, 2024

1. Definitions

  • Company: Refers to Raznar, also referred to as 'We,' 'Us,' 'Our,' or 'The Company' in this Agreement.
  • You: The individual using the service.
  • Terms and Conditions: Form the entire agreement between The Company and You regarding the use of the service.

2. Our Contract

  • By accessing or using the Service, You agree to be bound by these Terms and Conditions. Disagreement with any part of these terms prohibits access to the Service.
  • Placing an order on our website does not guarantee acceptance. Your order becomes effective upon receiving confirmation that it has been fulfilled, and payment must be received before services are provided.
  • You confirm being over 18 or having parental/legal guardian consent to access the Service. Those under 18 require permission to use the Service.

Account Responsibility:

You are solely responsible for activities on your account. Keep account details secure and report any unauthorized use promptly.

3. Subscriptions

  • The subscription period starts upon service activation, renewing every 28 to 30 days until canceled by You.
  • Non-payment will result in service suspension two days after the due date. After an additional three days, the service will be terminated, and all data deleted permanently.

Refunds

  • Refunds will not be processed if the cancellation request is made after the policy agreement period has elapsed.
  • 48-Hour Policy

  • Refund available within 2 days of purchase (some services excluded). Offer limited to your first service on your account.
  • Chargebacks

  • Doing a chargeback will result in immediate termination of services and ban from all future use and purchase of the Company's Services.

5. Content Backups

  • We do not back up Bare Metal Dedicated Server or VPS services. For Game Hosting services, while we may back up, we do not guarantee against data loss or corruption.
  • You agree to maintain Your own backups of any Content. We provide support but are not liable for successful content restoration.

6. Fair Usage

  • We may suspend or terminate your server if it's regularly attacked, causing disruption.
  • No network attacks allowed; services are unmanaged. RAM and CPU are plan-restricted.
  • Automated backup plugins or scripts are not permitted as these may cause massive disk usage which can result in negatively affecting other customers services.
  • Cracked or nulled mods/scripts/plugins may result in suspension to prevent disruptions for other clients.
  • Server CPU-intensive usage over an extended period may be suspended without warning to prevent causing any issues for other clients.

Content Restrictions

  • Content uploads must not be unlawful, obscene, or threatening. Prohibited content includes, but is not limited to, unlawful activity, viruses, and DDoS attacks.

Bandwidth Limits and Speeds

  • Each product specifies bandwidth limits. Exceeding limits may result in network speed limitation until a bandwidth add-on is purchased.
  • No guarantee of throughput speeds.

Storage Use Policy

  • All included MySQL Database(s) should not exceed 10 GB. Excessive database files may prompt actions, including suspension or termination.
  • Stay within the storage limit; exceeding it may result in warnings, termination, or suspension.

7. Mojang Eula

Purchasing a Minecraft Service requires agreement with Mojang's End User License Agreement (EULA). Violation may result in service suspension.

8. Changes to These Terms and Conditions

We reserve the right to modify or replace these Terms at Our discretion. Continued use implies acceptance of the updated terms.

9. Termination

We may terminate Your Account immediately, without notice, for any breach of these Terms and Conditions.

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